GDPR and personal data protection
Information for visitors and clients of stoeva.bg.
Last updated: 17 September 2026
Neli Stoeva respects the right to privacy and takes the necessary measures to process personal data lawfully, transparently and securely in accordance with Regulation (EU) 2016/679 and Bulgarian law.
1. Controller
Controller: Neli Stoeva
Website: stoeva.bg
Email: neli@stoeva.bg
2. What data may be processed
Depending on the service used, this may include your first and last name, telephone number, email address, contact-form information, requested service and agreed consultation, technical data, IP address, cookie information and other information you voluntarily provide.
When psychological services are provided, it may be necessary to process information that constitutes health data. Additional requirements apply to such data.
3. Data minimisation
The aim is not to collect unnecessary information. Only data needed for a specific purpose is processed. If information is not necessary, please do not provide it through the website.
4. Your main rights
- to receive information about processing;
- to access your personal data;
- to request correction or deletion where the conditions allow it;
- to request restriction of processing;
- to receive your data in a portable format;
- to object to certain processing;
- to withdraw consent where processing is based on consent.
5. How to make a request
You can exercise your rights by sending a written request to neli@stoeva.bg. Depending on the request, you may need to confirm your identity.
6. Complaint to a supervisory authority
If you believe that processing infringes your rights, you may submit a complaint to the Commission for Personal Data Protection of the Republic of Bulgaria.
7. Security and changes
Appropriate technical and organisational measures are taken to protect data from unauthorised access, unlawful processing, loss, destruction or accidental disclosure. This information may be updated when the law, website or technologies change.